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Our stakeholders


Our approach

Our stakeholders are highly diverse, reflecting the diversity of the geographical regions in which we operate, the wide range of groups with whom we interact and the diversity of issues with which we deal.

We engage with stakeholders in a range of different ways, guided by the needs of the business, our values, and the standards and processes on stakeholder engagement that we have adopted. The nature and frequency of engagement depends on the type of stakeholder, the nature of the relationship and the issues under discussion.

Stakeholder identification and engagement is undertaken in all areas of operation, defined and undertaken at different levels in the organisation. Broad guidelines on shareholder identification are set out in the group-level management standard on engagement, as approved by the executive committee in October 2011. This standard documents AngloGold Ashanti’s intention that all operations engage in building successful and mutually-beneficial relationships with stakeholders throughout the mine life cycle (including exploration projects, new and established operations, during closure and post-closure, as appropriate). The standard recognises that failure to engage effectively could result in potential disruptions at our operations and could exacerbate challenges to our reputation. It provides tools for building social partnerships to secure our social licence to operate and positions AngloGold Ashanti as the preferred operator wherever the company has a presence. This standard is available on our website at

Stakeholder groups with whom we interact include communities, investors, labour, media, employees, governments, politicians, vendors, non-governmental organisations (NGOs) and jointventure partners.

Issues raised in engagement with these stakeholders have informed the content of our sustainability report, which focuses on the following broad themes:

  • resource nationalism;
  • artisanal and small scale mining (ASM);
  • criminal activity, including illegal mining and theft;
  • operating with respect for human rights;
  • safety and health;
  • environment and natural resource management;
  • skills shortages; and
  • responsible gold standards.

We view our key stakeholders as partners, and engage with governments and communities to seek mutually-beneficial outcomes. Developing long-term partnerships with host communities and governments compels us to first understand the risks and drivers that will allow an operation to be successful, and then to invest in areas that address these risks and opportunities in a way that is relevant to the communities affected by that operation.

AngloGold Ashanti is a significant investor in communities in which we operate and is developing a sustainable development framework that aims to introduce a step change in the way in which community relationships are managed. This will enable a consistent approach to building partnerships for development across the group. Implementation of this strategy will position the business to demonstrate tangible benefits to communities while building operations that consistently meet performance targets, yield value for communities, customers and shareholders and balance the priorities of each group. See the Sustainability Report 2011, CEO discussionCEO discussion for further details.

Our sustainability report provides examples of stakeholder engagements which took place in 2011, including with partners, governments and municipalities. See Sustainability Report 2011Community relations.