Engaging with our stakeholders

AngloGold Ashanti’s stakeholders are highly diverse, reflecting the variety of geographic regions in which the company operates, the wide range of groups with which it interacts and the extent of issues that are faced collectively, and on which it engages.

STAKEHOLDER GROUPS with which we interact include:

stakeholder groups with which we interact include [graph]
  1. * NGOs = Non-governmental organisations
    CBOs = Community-based organisations

AngloGold Ashanti recognises that stakeholders are those who have a direct or indirect impact on its business, or who are directly or indirectly affected by its business. The company understands that stakeholders can have the ability to influence its business outcomes, both positively and negatively, and that it may need to establish and build mutually beneficial relationships with stakeholders to achieve a common positive outcome.

While stakeholder engagement may be formal or informal, AngloGold Ashanti seeks to at least establish a formal plan for engagement. The company aims to be proactive in its engagement and responsiveness to issues and concerns as they arise.

AngloGold Ashanti’s stakeholder engagement is undertaken at corporate, regional, country office and site levels to ensure that:

  • operations and projects engage in building successful and mutually beneficial relationships with stakeholders throughout the life-of-mine cycle (including exploration projects, new and established operations, during closure and post-closure);
  • the appropriate tools and mechanisms are used to build social partnerships to secure our social licence to operate; and
  • the company is positioned as the preferred operator wherever it has a presence.

Further, in 2013 AngloGold Ashanti formally adopted the AA1000 Standard on Stakeholder Engagement. A corporate stakeholder engagement strategy that is aligned with the principles of the AngloGold Ashanti engagement standard is currently being developed and is scheduled to be implemented in 2014.

Consideration is being given to the inclusion of AngloGold Ashanti’s performance in this respect into the scope of assurance in the future, given that stakeholder engagement is deemed to be a corporate priority.

Summary of stakeholder engagement and key issues raised by stakeholders in 2013
Stakeholder Channels of engagement Issues raised include
Employees and employee representatives
  • Briefs
  • Meetings
  • Face-to-face communication
  • Negotiations
  • Wages and benefits
  • Accommodation and living conditions
  • Employee indebtedness
  • Job security
  • Employee health
Investors and media
  • One-on-one meetings
  • Presentations
  • Response to queries
  • Interviews
  • Statements
  • Site visits


  • Operational performance and business sustainability
  • Labour relations
  • Safety performance
  • Regulatory issues
  • Returns to shareholders
  • Rehabilitation provision
  • Meetings
  • Presentations
  • Community investment
  • Infrastructure development and benefit sharing
  • Impact of restructuring and closures
  • Environmental and health impacts
  • Resettlement and compensation
  • Competition for land use
Governments and regulatoryand industry bodies
  • Meetings
  • Correspondence
  • Industry body representation
  • Presentations
  • Safety and environmental performance
  • Regulatory compliance
  • Taxes
  • Security of tenure
  • Benefits of mining
  • Labour relations
  • Local development
  • Housing and living conditions
  • Wage negotiations and industry’s economic position
  • Safety, security and stability in South Africa
Customers and suppliers
  • Meetings
  • Contractual engagements
  • Policy discussions
  • Impact of restructuring and closures
Joint venture partners
  • Meetings
  • Ongoing financial commitments
Non-governmental and community-based organisations (NGOs and CBOs)
  • Meetings
  • Correspondence
  • Policy discussions
  • Meetings
  • Social and environmental impacts
  • Resettlement
  • Business performance and economic contribution
  • Silicosis (contingency liabilities – see group note 36 in the
    Annual Financial Statements 2013
  • Water quality

AngloGold Ashanti’s detailed response to the issues raised by stakeholders can be found under Our stakeholders in the Annual Sustainability Report 2013.