Contributing to resilient self-sustaining communities

Our activities are guided by our Social Performance Management framework, which includes our Community Relations Policy and its supplementary management standards and Guidelines, all of which are found in our Code of Business Principles and Ethics.

Our community relations approach – aimed at securing and maintaining our SLO is based on inclusive stakeholder engagement, proactive and timeous impact management, and benefit management.

Respecting the rights and customs of all stakeholders is key to respecting human rights in and around our concessions. We engage with a broad cross section of community members and leadership, including traditional leaders, local and national government, women’s groups, youth and people with disabilities, civil society, and indigenous communities in and around our operational areas.

All sites have Stakeholder Engagement Plans. These are based on detailed annual stakeholder mapping processes and are guided by our Stakeholder Engagement Management Standard, which is aligned with IFC Performance Standard 2.

We monitor our SLOs by tracking our level of acceptability, legitimacy and trust within our local and host communities. In 2021, we introduced an SLO assessment matrix to assess each operation and identify shortcomings and areas for improvement. The results showed an encouraging trend in partnerships and improving trust levels across the Group.

Despite disruption caused by the COVID-19 pandemic, we made progress on several initiatives:

  • Using NGO Search for Common Ground to enhance engagement processes at Siguiri
  • Maintaining strong relationships with indigenous communities around our Australian operations
  • Perception surveys in seven municipalities in Brazil showed improvements in social, economic and environmental contributions
  • Key engagements were held with external and institutional stakeholders as we built relationships during a delayed permitting process at Quebradona
  • Meetings were held at Iduapriem with stakeholders, including traditional and other leaders of the Teberebie community, as we sought to strengthen partnerships and communication around economic development projects
  • Intensive stakeholder engagement with regional, municipal and traditional leadership at Siguiri resulted in the signing of the Block 2 Memorandum of understanding (MOU) for the Foulata Communities
  • Siguiri’s management met with the local Djelitomba or “Association of Griots”, who play an essential role as traditional communicators, having conveyed messages and resolved community conflicts for centuries
  • At Geita, we signed the MOU detailing corporate social responsibility projects for implementation in 2021/22 with the Geita district and town councils
  • At Corporate Office, we explored measures on addressing mental health challenges in the health profession. This resulted in a partnership with Foundation for Professional Development (FPD) to provide mental health resilience training for 500 health professionals in South Africa


We understand that our activities can have negative impacts on communities and that these must be addressed fairly and openly. Our approach to social impact management dictates that operational management processes and systems are relied upon to identify and mitigate past, current and future impacts. These consider external factors such as changing socio-political and economic contexts, societal expectations and community concerns. All AngloGold Ashanti sites are also expected to avoid or, where not possible, minimise and mitigate their impacts on local communities through project designs and management plans.

Grievance mechanisms available in all our sites and accessible to local communities are critical to implementing and managing this process. These mechanisms are guided by our Management Standards on Complaints and Grievances, and Community Incident Management, both of which are aligned with the International Finance Corporation and the UN’s Guiding Principles on Business and Human Rights (UNGPs).

All complaints and grievances lodged with the Company are managed on iSIMS, a platform that provides transparency when recording, investigating and mitigating impacts, and reporting and resolving complaints. Most of the complaints lodged with our operations are related to mining impacts on communities. We have initiated joint monitoring forums like the Blasting Monitoring Committees to inclusively manage these impacts. We aim for a 100% closeout rate on grievances within 30 days.

Complaints and grievances in 2021 LA

CountryOperationComplaints and
grievances received
Number of complaints and
grievances as at
31 December 2021
Brazil Cuiaba 81 3
 CDS 149 5
 MSG 26 0
 Country Manager49 2
Colombia Quebradona 3 1
Tanzania Geita 4 3
Guinea Siguiri 49 12
Ghana Obuasi 20 10
Iduapriem 66 12
Total 447 48 1
Note: There were no complaints and grievances reported in operations not included in this table.
1. It should be noted that the table reflects unresolved cases as at the end of 31 December 2021

Management of community incidents have a direct impact on our SLO and require careful management and timeous closure. Community incidents can be self-reported through iSIMS or reported by third parties through each site’s complaints and grievance mechanisms. All community incidents are managed in line with AngloGold Ashanti’s Incident Management Standard, which classifies incidents according to severity. In 2021, 12 community incidents were reported. These were predominantly “community opposition events” related to the intrusion of illegal miners on active mining areas in Siguiri and the impact of the mine’s activities on the communities in Siguiri and Obuasi. One of these was classified as a major community incident, where community members at Siguiri disrupted mining operations for several days due to a disagreement with the implementation of the mine’s localisation programmes. Refer to the 2021 ESG and sustainability databook for more detail on community incidents.


In 2021, AngloGold Ashanti’s legacy projects implementation timeline was delayed, pending the implementation of the new Operating Model and a review of the project scope. We remain committed to the implementation of legacy projects in South Africa to ensure a lasting benefit to our former host and labour-sending communities.


Land is a critical resource for both our operational requirements and our communities, for whom it provides livelihoods and links of cultural significance, among other things. Mine expansion may require resettlement of households and livelihood restoration. Displacement and relocation in connection with our mining activities is a sensitive and complex challenge we address consistent with international best practice. Our Land Access and Resettlement Standard, in line with the IFC Performance Standard 5, guides our approach for responsible land access and resettlements. AngloGold Ashanti remains committed to avoid resettlements wherever possible.

Land-related actions and developments in 2021

Brazil Mineração

92 land invasions at Nova Lima and Raposos, down from 112 in 2020 due to establishment of a multi-stakeholder partnership (including government); voluntary resettlement project at Santos Reis community made steady progress with 45 of 51 families now occupying their new homes.


Assessment and evaluation of life-of-mine land requirements; sustainable land-use plan developed, engagements with authorities ongoing.


Land was acquired for the Block 2 mine expansion project and project affected persons (PAPs) were compensated for construction of 53km haul road in Block 2; no resettlement of households was required for the project.


As part of IFC’s Compliance Advisor Ombudsman conciliation process for Area 1 resettlement, an independent resettlement specialist study was undertaken in late 2021. Identified gaps are being verified and remedial actions will be developed and implemented.


The implementation of the Beposo TSF and RWD resettlement action plan progressed. Compensation payments were distributed to project-affected persons and 121 out of 218 replacement houses were constructed.

Quebradona Project

Livelihood monitoring and restoration programmes are being implemented with support of INSUCO for 13 social units of properties required by the project.


Our values enjoin us to respect the culture, heritage and customs of our host and local communities. In culture and heritage management processes, our adherence to legal commitments, international standards of good practice, and our management standard, are priorities.

Our Cultural Heritage and Sacred Sites Standard, Indigenous Peoples Standard, and Human Rights Standard were designed to enable us to partner with our communities, including indigenous communities. These standards guide us in identifying, respecting, protecting, and preventing the unauthorised or undesired disturbance of cultural heritage assets by our business activities.

All AngloGold Ashanti operations have dedicated culture and heritage management processes in line with legal requirements. In 2021, we initiated the development of a culture and heritage module on the iSIMS platform to enhance our cultural heritage databases and information systems and better integrate cultural heritage considerations into our mine planning processes.

Culture and heritage actions during 2021


Dedicated cultural heritage management plan developed and being implemented for Block 2 road project using external cultural and heritage specialists. Principles of FPIC and ICMM’s Position Statement is the basis for the plan and the relocation of sacred sites.


A new site for the Teberebie cemetery was established with the involvement of local stakeholders and a management plan was developed to improve access to the old site.


Archaeological artefact discovered at exploration site in Jericó and reported to the mayor and director of the Maja Museum. Legal process to protect and place the items in local museum initiated.


In Queensland, negotiations for a Heritage Agreement have commenced, with ongoing consultation and discussions with the Cape York Land Council (CYLC) and the Native Title Party, the Olkola claimant Group.


A key focus of our SLOs are our contributions to the development of local and host communities. We continued to engage with stakeholders in the implementation of our Socio-economic development plans, guided by the Socio-Economic Contribution Standard, and invested $18m in community investment projects in the areas of education, social infrastructure, income generation initiatives and health.

Some highlights of our contributions included:

  • Tanzania: At Geita, the Corporate Social Responsibility Plan MOU 2020/21 was signed between the mine, the Geita Town Council and the Geita District Council as required by the Tanzanian Mining Act
  • Ghana: At Obuasi, we started to develop a 10-year socio-economic development plan that includes input from local government, traditional authorities and communities
  • Australia: Supported new and ongoing youth/education programmes and initiatives aimed at encouraging indigenous youth to participate in primary and secondary schools programmes
  • South Africa: The corporate office partnered with PROTEC to deliver mathematics and science programmes at three schools in the Diepsloot informal settlement in Gauteng province. Two scholarships were awarded to the top performing female and male students

Employee volunteer activities continued across the Group. In Brazil, employees volunteered in seven host communities and there were 90 voluntary participants in more than 18 initiatives. This amounted to more than 167 hours and more than 1,604 people benefited.

We continued to support our communities in addressing COVID-19 by enhancing their capacity to respond to the pandemic. Some of the COVID-19 interventions implemented in 2021 include:

  • Brazil: Oxygen cylinders supplied to hospitals in Nova Lima, Sabará and Santa Bárbara
  • South Africa: 1,000 OxEra respiratory devices were donated to various hospitals in Gauteng province
  • Colombia: 10,000 Sinovac vaccines were procured to inoculate employees, contractors and family members. Quebradona donated oxygen cylinders to the Fredonia Hospital
  • Ghana: At Iduapriem, a fully-equipped 20-bed Communicable Diseases Unit was handed over to the Tarkwa Nsuaem Municipality for the Apinto Government Hospital. The facility will serve as an isolation centre for the management of COVID-19 cases in the municipality. Medical supplies were also donated to the hospital
  • Tanzania: At Geita, we supported an awareness seminar on COVID-19 for health specialists and journalists from various local media houses, aimed at encouraging vaccination against COVID-19


AngloGold Ashanti makes every effort to procure goods and services from local business and has held various briefing sessions to guide potential suppliers on how to participate in our supply chain. We provide guidance in the areas of governance, compliance with legal and regulatory requirements, recording and transparent reporting of our payments and funding activities, and honest and open engagements with our stakeholders. In 2021, $2.4bn was spent on local procurement, or 91% of the total procurement budget.

Wherever possible, the employment of local people is aligned to our localisation strategy and is vital to ensuring tangible value from our operations is shared with our host countries and communities. We have a number of local content and skills development programmes and have introduced community employment procedures at some sites to further increase local participation in our workforce.


The introduction of the new Operating Model will require we update our Community Management Policy and Management Standards. A review process will be initiated during 2022 to align our standards to the new Operating Model. In 2021, we continued to rely on the Combined Assurance Review programme to track our social performance and assess compliance to our community management standards.

The Community Information Management System (CIMS) was merged into the new iSIMS during the year. This platform serves all of our sustainability disciplines and enables integrated operational risk management and key performance indicators at Group, business unit and operational-level reporting.

AngloGold Ashanti’s foundation in community relations is built on mutual respect, transparency and trust.

Prioritised SDGs

Related case studies

Our performance

Proportion of spending on local suppliers (%)
South Africa068716668
Total procurement spend ($ billion)
Centrally managed1.831.761.411.421.54
Regionally managed0.830.820.640.640.75
Community investment ($ million)
Group (less equity)18.1120.5927.6922.2524.05
South Africa0.892.863.995.195.97
South Africa Operations01.503.114.194.80
Sunrise Dam & Tropicana1.010.810.700.740.68
Cerro Vanguardia3.573.813.867.748.89
AGA Brazil (Mineracao)0.320.481.511.211.34
Serra Grande0.020.080.430.320.11
Colombia Greenfields00000.05
La Colosa00000.11
Cripple Creek & Victor00000
Denver Office00.030.0900.01
Less equity-accounted investments00000
Sites with local community engagement programmes (%)
Community incidents (number)
Operations with significant actual and potential negative impacts on local communities (%)
Number of identified incidents of violations involving the rights of indigenous peoples during the reporting period (number)
Sites on or adjacent to indigenous territories with formal agreements with indigenous people (%)
AustraliaIndigenous / Aboriginal groupAgreement / Programmes
* Sunrise Dam All aboriginal communities in Laverton region Local  procurement and community development programmes and consultations
* Tropicana All aboriginal communities and stakeholders in Menzies and Kalgoorlie Boulders regions Local  procurement and community development programmes and consultations

* Position under review in line with the Native Tittle Determination

Number of sites with a formal benefit agreements or community development plans 

SitesPlan in place (Yes/No)Plan descriptionPartnerships in place to coordinate with other agencies for social and community developmentSite engaged in community infrastructure development in 2021
South Africa – CorporateYesCorporate Social Investment PlanYesYes
IduapriemYes5 year Socio-economic Development Plan in placeYesYes
ObuasiYesSocial Management Plan implemented between 2019-2021YesYes
GeitaYes2020/2021 Corporate Social Responsibility Plan YesYes
SiguiriYesSocio-economic Development Plan YesYes
KibaliYesJoint Venture, operation is managed by Barrick, Community Development PlanYesYes
Sunrise Dam & TropicanaYesCommunity development agreements with local development institutionsYesYes
Cerro VanguardiaYesVoluntary Contributions Agreement with the local municipality and Development Agencies AgreementYesYes
AGA Brazil (Mineração)YesSustainable Partnership ProgramYesYes
Serra GrandeYesSustainable Partnership ProgramYesYes
QuebradonaYesCommunity investment plans in place for the projectYesYes
GramaloteYesJoint Venture, operation is managed by Be2GoldYesYes
La ColosaN/AProject under force majeureN/AN/A
Denver OfficeYesCorporate Social Investment program YesNo

Management and assessment of impacts on communities for the last 3 years

SiteImpact Assessment DateTypeOutcome
Sunrise Dam 2020 ESIA Golden Delicious new pit development Impact management
Tropicana No major operational changes  
Siguiri 2019 ESIA as part of the Block 2 mine extension project Social Management Plan
Iduapriem 2020-2021 ESIA as part of the Beposo TSF project Resettlement Acton Plan and Social Impact Management Plans
Obuasi 2021 Socio-economic Impact Assessment  10-year Social Management Plan
Geita 2020 ESIA for Nyamulilima pit development Mining permit and associated EIS Management Plans
Cerro Vanguardia No major operational changes  
AGA Brazil (Mineração) 2020 SIA for TSF dry stacking projects Management Plan
Serra Grande 2020 SIA for TSF dry stacking projects Management Plan
Quebradona 2020 ESIA for project development  Heritage Management Plan & Social Management Plan
Gramalote 2020 Joint Venture, operation is managed by Be2Gold  
La Colosa 2020 Project under force majeure  

Resettlement and/or relocation activity

Site level 1, 2Resettlement and/or relocation activity occurred in 2021Number of households
resettled and/or relocated in 2021
Details of resettlement activities
IduapriemYes0RAP for Beposo TSF and RWD site approved and implementation initiated during 2021. Relocation is planned for 2022.
KibaliNo0JV managed by Barrick
Sunrise Dam & TropicanaNo0
Cerro VanguardiaNo0
AGA Brazil (Mineração)No0
Serra GrandeNo0Santos Reis resettlement project was advanced regarding the households that are yet to be relocated. 45 of 51 households have been relocated already.
QuebradonaNo0Livelihood restoration programs implemented during the year.
GramaloteNo0JV managed by B2Gold
La ColosaN/A0Project under force majeure

Stakeholder engagement activities

CountrySite/OperationsStakeholder engagement plan (Yes / No)Key Stakeholder EngagedIssue/Outcome
Guinea Siguiri Yes Local/National Authorities ASM, Socio-Economic Development & Mine Development
Yes Women  Community Development & Local Economic Development projects
Yes Youth ASM, Localisation & Mining impacts
Yes Community Leaders ASM, Localisation & Mining impacts
Ghana Iduapriem Yes Women  Mine Development, Community Development & Local Economic Development projects
Yes Youth Localisation & Mining impacts
Yes Host Communities Mine Development, Community Consultative Forum & Mining impacts
Obuasi Yes Local authorities Mine development, Community Development & Local economic development projects
Yes Youth Localisation & Mining impacts
Yes Host Communities Mine development, Community Consultative Forum & Mining impacts
Tanzania Geita Yes Local/national  authorities Socio-Economic Development Programmes & Complaints and Grievances
Yes Host Communities Community Safety & Socio-Economic Development Programmes 
Yes NGOs Partnership for community development initiatives
Australia Tropicana Yes Local/national  authorities Partnerships and campaigns for health and education programmes
Yes Youth Local Employment Programme
Sunrise Dam Yes Indigenous Groups Cultural Heritage Agreements & Socio-Economic Development programmes
Yes Youth Local Employment Programme
Argentina Cerro Vanguardia Yes Development Agencies Partnership for community development initiatives
Local Authorities Partnerships and campaigns for health and education programmes
Brazil Mineração  Yes Development Agencies Sustainable Partnership Programme 
Yes Host Communities  TSF Safety and social performance
Yes Women  Enterprise Development projects
Serra Grande Yes Development Agencies Sustainable Partnership Programme
Yes Host Communities  TSF Safety and social performance
Yes NGOs Resettlement project
Colombia Quebradona Yes Local/National Authorities Project License requirements 
Yes Host Communities Project Development & Social Performance 
Yes Women & Youth Socio-Economic Development Programmes
Sites with local community engagement programmes (%) 100%